Medical Receptionist

Elizabeth Wende Breast Care LLC • Rochester, NY

13d

About The Position

Elizabeth Wende Breast Center (EWBC) has served the greater Rochester, NY area since 1975, providing breast imaging technology and patient care. As the first dedicated breast clinic in the United States, EWBC is a leader in breast imaging and breast cancer diagnosis.

The Medical Receptionist answers phone calls, schedules appointments, greets and checks in patients, verifies and updates patient information, and handles insurance, deductibles, and co-pays while maintaining a friendly and professional demeanor. The role may require working at any or all satellite locations. Patient Service Representatives are expected to work well in a team environment and make patients' needs their top priority. Multitasking and attention to detail are essential. The position reports directly to the Front Desk/Call Center Managers.

Requirements

• 1–3 years of medical office experience preferred.
• Excellent customer service and strong communication skills.
• Basic computer knowledge.
• Ability to work well in a team-oriented environment.
• Multitasking ability and attention to detail.

Nice To Haves

• Familiarity with electronic medical health care record systems.
• 1–3 years of medical office experience.

Responsibilities

• Answer phone calls and schedule appointments.
• Greet and check in patients.
• Verify and update patient information in the EHR system.
• Collect patient co-pays and deductibles at the time of the appointment.
• Work at any or all satellite locations.
• Provide friendly, professional service and prioritize patients' needs.
• Work effectively in a team environment and manage multiple tasks with attention to detail.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed