Medical Receptionist
About The Position
At Skin and Aesthetics Center, Medical Receptionists are the first point of contact for patients across a network of partner practice locations. The position supports exceptional patient service and the administrative functions needed to keep practices running smoothly. The ideal candidate is professional, detail-oriented, and able to multitask in a busy healthcare environment while managing patient interactions, scheduling, and administrative duties and maintaining customer service and confidentiality standards. The role is based primarily in Bayonne, New Jersey, with travel between assigned practice locations as needed.
Requirements
- High school diploma or equivalent.
- Proficiency with computer systems and multi-line phone systems.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency with practice management software and electronic health record systems.
- Knowledge of insurance verification and medical billing basics.
- Professional phone etiquette and a customer-service orientation.
- Reliable transportation for travel between designated practice locations.
Nice To Haves
- Previous medical office or customer service experience.
- Experience in dermatology or a specialty medical practice.
- Knowledge of medical terminology and insurance procedures.
- Bilingual communication ability.
- Experience with electronic health records and practice management systems.
Responsibilities
- Greet patients and visitors professionally and warmly.
- Schedule appointments across multiple providers and locations.
- Verify insurance eligibility and collect patient demographic information.
- Process patient check-ins and check-outs, including collecting payments.
- Answer multi-line phones, direct calls, and take detailed messages.
- Coordinate referrals and prior authorizations with insurance companies.
- Maintain patient confidentiality and HIPAA compliance.
- Travel between assigned practice locations to provide coverage as needed.
- Support office operations, including filing, data entry, and inventory management.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
