Medical Receptionist

Foot And Ankle Specialists Of Illinois • Algonquin, IL

25d • $19 - $23

About The Position

A busy, patient-focused medical and surgical podiatry practice is hiring a hands-on Medical Receptionist to own the front desk and guide, train, and support other front office staff. The role collaborates closely with providers, medical assistants, billing, and the office manager to keep the practice operating smoothly and deliver a caring patient experience. The position is full-time, Monday through Friday, 8:45 a.m. to 5:30 p.m., with the end time depending on the last patient of the day, and occasional half-day Saturday coverage.

Requirements

• Prior experience running a busy medical front desk.
• Comfort using scheduling software and electronic medical records.
• Ability to learn the practice's Mod Med EMR and other technology platforms within 30 days of hire.
• Strong knowledge of insurance verification, co-pays, and patient communication.
• Professional, calm, and approachable demeanor under pressure.
• Service-first attitude, ability to anticipate needs, and focus on the patient experience.
• Ownership mentality and willingness to improve processes and lead others.
• Ability to collaborate and communicate effectively with providers and clinical staff.

Nice To Haves

• Front desk experience in podiatry, chiropractic, physical therapy, or a procedural specialty practice.
• Experience with Mod Med, E-Clinical Works, NextGen Office, Epic, or similar EMR platforms.
• English/Spanish fluency.

Responsibilities

• Greet patients and manage check-ins and check-outs while maintaining a smooth, professional, and welcoming front desk.
• Handle phones, walk-ins, appointment changes, and patient inquiries accurately.
• Explain insurance details, balances, and next steps in care to patients.
• Use Mod Med EMR and other technology platforms to schedule appointments, enter data, and follow up.
• Coordinate schedules, procedures, and patient flow with physicians, medical assistants, billing, and management.
• Train, support, and motivate other front office staff to maintain a consistent patient experience.
• Identify inefficiencies, propose improvements, and help meet patient expectations.

Benefits

• Health insurance
• Dental benefits
• Paid time off
• Holiday pay
• 401(k)
• Retirement benefits
• Profit sharing
• Growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed