Medical Receptionist

Altais Health Solutions • Montebello, CA

6d • Onsite

About The Position

Altais is seeking a Front Office Receptionist to provide care to patients as part of the care delivery team and help keep the medical practice running efficiently. The role performs administrative and clinical functions within patient flow and established Practice Management Guidelines, working as part of a cross-functional team with Medical Assistants and Medical Receptionists. The position reports directly to the Practice Operations Supervisor and operates in a fast-paced, paperless environment.

Responsibilities include taking vital signs, rooming patients, cleaning rooms, and assisting with procedures while supporting excellent patient care. The receptionist also greets and registers patients, handles appointment paperwork, confirms or updates insurance and demographic information, collects and records patient balances and co-pays, assists with benefits questions, and supports incoming calls and office correspondence, including scheduling, appointment confirmation, and call triage for the clinical team.

Requirements

• High school diploma or GED.
• Experience with electronic medical record systems.

Nice To Haves

• Experience with Athenahealth.

Responsibilities

• Take patient vital signs and room patients.
• Clean rooms and assist with procedures.
• Greet and register patients for appointments and provide necessary paperwork.
• Confirm or update insurance coverage and patient demographic information.
• Collect patient balances and co-pays, and track and record payments.
• Assist patients with benefits questions.
• Support incoming calls and office correspondence.
• Schedule and confirm appointments.
• Triage calls for the clinical team.

Benefits

• Medical insurance coverage
• Vision insurance coverage
• Dental insurance coverage
• 401(k) savings plan with company match
• 15 days of paid time off
• 9 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED