Medical Receptionist

United Vein & Vascular Centers•Brenham, TX

About The Position

The Medical Receptionist, also referred to as the Patient Services Coordinator, greets patients when they arrive, signs them in for appointments, collects insurance information and other necessary details, provides forms, processes payments, and schedules appointments. The role maintains both paper patient records and records in the electronic medical record system, audits the schedule for insurance eligibility, and provides patients with support and guidance. The receptionist is expected to protect the confidentiality and security of Protected Health Information in accordance with company policies, HIPAA, and applicable laws and regulations. The role also promotes the company’s core values and follows its Standards of Conduct, along with carrying out other duties as assigned. United Vein & Vascular Centers describes itself as a rapidly expanding provider of comprehensive, minimally invasive vein and vascular care. It offers a supportive culture, investment in employee career advancement, and a collaborative environment focused on patient care and outcomes.

Requirements

High school diploma or GED.
At least 2 years of experience in medical assisting or administration.
Ability to handle a fast-paced environment and prioritize tasks based on importance.
Excellent communication, problem-solving, and interpersonal skills.
Familiarity with Microsoft Office and desktop publishing software.

Nice To Haves

Associate degree preferred.
Familiarity with ECW.

Responsibilities

Greet patients upon arrival, sign them in, and obtain insurance information and other necessary data.
Provide patients with intake and new-patient forms, office policies, and legally required documents.
Process patient payments for co-pays and uninsured visits.
Schedule appointments for new and recurring patients according to provided schedule guidelines.
Maintain hard-copy patient records and files in the EMR system.
Audit the schedule to ensure patient insurance eligibility.
Provide patients with support and guidance as needed.
Promote a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
Demonstrate behaviors consistent with UVVC’s Standards of Conduct as outlined in the Employee Handbook.
Maintain the confidentiality and security of Protected Health Information in accordance with UVVC policies, HIPAA, and applicable laws and regulations.
Perform other duties as assigned.