Medical Receptionist

The US Oncology Network•Sparta, GA

6d•Onsite

About The Position

Regional Cancer Care Associates (RCCA) is seeking a compassionate, professional Medical Receptionist to welcome patients, friends, and family and help them feel comfortable at the clinic. The role supports front-office operations by greeting visitors, collecting and updating patient information, registering patients, organizing charts, collecting payments, maintaining the lobby, and assisting with correspondence and other office functions. This is a full-time position in Sparta, New Jersey, with compensation of $15.58–$21.00 per hour. Compensation packages are based on skills, experience, and qualifications.

Requirements

Accredited high school diploma or equivalent.
Minimum of three years of office experience, preferably in a medical setting.
Ability to meet the stated physical demands, including prolonged sitting and computer use, occasional stooping, bending, and stretching, and occasional lifting of files or paper weighing up to 30 pounds.
Manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and similar office equipment.
Vision correctable to 20/20 and hearing in the normal range for telephone contacts.

Nice To Haves

Office experience in a medical setting.

Responsibilities

Greet patients and visitors promptly, courteously, and professionally, and obtain required forms.
Obtain demographic and insurance information, collect copies of insurance cards and current driver's licenses for patient files, and update information in the system as needed.
Register new patients, prepare and organize new patient charts, notify nursing staff of arrivals, and place charts in appointment order.
Help prepare charts for the next day's appointments and print schedules as needed.
Collect co-pays, deductibles, and other out-of-pocket amounts at the time of visits, and issue receipts when necessary.
Distribute condolence cards to patients' families as requested.
Maintain the lobby in a neat and orderly manner.
Identify no-shows and forward them for patient notification.
Protect patient and clinic/corporation confidentiality.
Follow policies and procedures to support front-office efficiency and cover other front-office functions as requested.
Prepare correspondence, memos, forms, and other typing as requested by the supervisor.