Medical Receptionist - Tampa, FL

Anne Arundel Dermatology•Tampa, FL

2d•Onsite

About The Position

We're hiring a friendly, organized Medical Receptionist to support our dermatology clinic in Tampa, FL office. This is a patient-facing role for someone who enjoys working with people, staying organized, and helping a busy medical office run smoothly. As part of the front office team, you’ll be one of the first points of contact for our patients and will assist with scheduling, registration, check-in and check-out, payments, phone communication, and maintaining accurate patient information. Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Requirements

Excellent customer service and communication skills.
Strong organization, attention to detail, and ability to multitask in a busy medical office.
Comfortable working with patients both in person and over the phone.
Knowledge of HIPAA and patient confidentiality standards.
Ability to work independently while also collaborating with the clinical and front office teams.
High school diploma or GED required.
At least 2 years of experience in a customer-facing or customer service role required.

Nice To Haves

Experience with EMR/EHR systems preferred.
Bilingual English/Spanish skills preferred.
Flexibility to assist with coverage at nearby practice locations as needed.
1-3 years of recent experience as a Medical Receptionist in a clinical or surgical setting preferred.
Previous dermatology experience preferred.

Responsibilities

Greet patients in a pleasant and professional manner.
Screen calls, schedule appointments, and coordinate referrals.
Take accurate and concise phone messages.
Enter complete patient demographics when scheduling appointments.
Review patient charts to ensure required information and signatures are complete.
Check patients in and out.
Monitor patients in the reception area and communicate with them as needed.
Collect patient payments.
Update product inventory and fulfill inventory orders.
Run end-of-day reports and balance payment totals when assigned closing duties.
Distribute incoming reports and correspondence to patient charts.
Ensure phone messages, faxes, and interdepartmental communications are addressed in a timely manner.
Treat patients with dignity, empathy, and professionalism.
Assist other staff as needed.
Perform other duties as assigned by management.

Benefits

Medical, Dental & Vision insurance – effective 1st of the month after date of start
Short-term and long-term disability
Voluntary life (employee, spouse, and child)
Critical Illness
Hospital Indemnity – Effective the 1st of the month following date of hire
Company provided Basic Life/AD&D insurance
Paid time off
Paid holidays
Retirement Savings account
Employee discount on cosmetic services and products