Medical Receptionist - Heathrow, FL

Advanced Dermatology and Cosmetic Surgery•Heathrow, FL

About The Position

Advanced Dermatology and Cosmetic Surgery is seeking a Medical Receptionist to support patient care and front-office operations at its dermatology practice in Heathrow, Florida. The role focuses on providing a professional, welcoming patient experience and helping patients enter the office efficiently and on time. The receptionist also supports front-office business administrators and the Office Manager with administrative and operational tasks. Responsibilities include greeting patients, providing and checking forms and informational materials, handling insurance and identification copies, managing patient records, setting up new-patient charts, and communicating with patients by phone, including outreach and scheduling support. Other duties may include screening patients and employees at entry, checking patients in and out, rooming patients, using appropriate PPE, and sanitizing and cleaning areas as needed.

Requirements

  • High school-level education.
  • Type 40 words per minute.
  • Proficiency in Word and Excel.
  • Be personable, dependable, and responsible.
  • Have excellent organizational, verbal, and written communication skills.
  • Have a positive attitude and impeccable customer-service skills.
  • Have authorization to work in the United States.

Nice To Haves

  • Knowledge of medical terminology, medical computer programs, and insurance policies.

Responsibilities

  • Facilitate patients’ efficient and timely entry into the office.
  • Greet all patients professionally.
  • Provide appropriate literature, information, and forms, and check forms for accuracy and completion.
  • Copy insurance ID cards and driver’s licenses and perform other general medical-office activities.
  • Support front-office business administrators and the Office Manager with operations and other tasks.
  • Pull and file patient records.
  • Communicate frequently with patients by telephone, including outreach and scheduling support.
  • Set up charts for new patients.
  • Screen patients and employees upon entry, as needed.
  • Check patients in and out.
  • Room patients and follow social-distancing guidelines.
  • Wear appropriate Personal Protective Equipment (PPE).
  • Sanitize and clean designated areas as needed.
  • Perform other duties as assigned by the Office Manager.

Benefits

  • Incentive plans offering the opportunity to earn up to an additional $2 per hour.
  • Career advancement opportunities.
  • Paid holidays, vacation, floating holiday, and personal time off.
  • Medical, dental, short-term disability, long-term disability, life, and other voluntary benefits for employees working 30 or more hours per week.
  • Up to 40% off products and cosmetic procedures.
  • 401(k) matching.
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