Medical Receptionist

MNR Industries • Eldersburg, MD

5d

About The Position

ExpressCare Urgent Care Centers is seeking a full-time Medical Receptionist to support its urgent care centers in Maryland. The role helps create a positive patient experience through patient registration, administrative support, payment processing, phone management, and upkeep of a clean, welcoming office. The ideal applicant is friendly, self-motivated, compassionate, able to multitask in a fast-paced environment, and committed to exceptional customer service.

The position requires scheduling flexibility, including weekends and holidays, and the ability to work shifts of 13 or more hours. Duties may involve standing and walking for long periods and lifting up to 25 pounds. Compensation is $16.50–$18 per hour, with opportunities for overtime. The company offers a full benefits package and opportunities for organizational growth.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience; medical-setting experience is preferred.
• Effective communication and interpersonal skills for interacting with patients and coworkers.
• Strong customer service skills and a high level of professionalism.
• Reliable transportation and willingness to comply with the company travel policy.
• Ability to work shifts of 13 or more hours, stand and walk for long periods, and lift 25 pounds.
• Scheduling flexibility, including weekends and holidays.

Nice To Haves

• Medical Administrative Assistant certification is preferred.
• Experience with medical office software is a plus.
• Customer service experience in a medical setting is preferred.

Responsibilities

• Greet and register patients.
• Update patient demographics, verify insurance information, and maintain accurate records in the EMR.
• Answer telephone calls, record messages, and accurately redirect calls as needed.
• Collect patient payments and manage payment transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean and professional environment and a welcoming waiting area.

Benefits

• Paid time off (PTO) and SSL.
• Seven premium-pay holidays when worked.
• Health, dental, and vision insurance with single and family coverage, available 30 days after full-time employment.
• 401(k) plan with company match after one year.
• Opportunities for overtime.
• Opportunities for growth within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED