Medical Receptionist (Full Time)

Eye Care Partners Career Opportunities • Largo, FL

5d • Onsite

About The Position

EyeCare Partners is hiring a full-time Medical Receptionist, also identified as a Patient Coordinator, for The Eye Institute of West Florida in Largo, Florida. The Patient Coordinator is the first point of contact for patients, setting the tone for their visit through excellent patient care and handling administrative responsibilities to support smooth check-in and check-out experiences. Travel to other offices in St. Petersburg, Clearwater, and Tampa is required as needed; mileage is reimbursed.

The offices are open Monday through Friday from 7:00 a.m. to 6:30 p.m., and shifts fall within those hours. Some work earlier or later may be needed. The role requires a commitment to work over 40 hours to meet business needs.

Requirements

• High school diploma or GED equivalent.
• At least one year of related experience and/or training, or an equivalent combination of education and experience.
• Favorable background check result.
• Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Strong customer service skills and the ability to interact courteously and professionally with employees at all levels.
• Reliable transportation to travel among multiple work locations with minimal notice.
• Commitment to work over 40 hours to meet business needs.
• Ability to show initiative, adapt to change, and contribute to a positive, team-oriented, patient-focused work environment.

Responsibilities

• Provide exceptional customer service during every in-person and phone patient encounter; greet patients promptly and professionally and thank them as they leave.
• Answer internal and external phone calls and respond to patient inquiries by phone, email, and in person.
• Facilitate and manage patient flow in the office, while respecting patients’ time and the doctors’ schedules.
• Verify medical and vision insurance.
• Communicate effectively with patients, doctors, and managers.
• Know common fees for visits and collect correct payments.
• Complete daily reconciliations, close the day, and count down the cash drawer.
• Perform general office duties and cleaning assigned by the manager.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Employee discounts
• Mileage reimbursement
• Competitive base pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED