Medical Receptionist - Multi Specialty Office

EMERALD COAST INFECTIOUS DISEASES MEDICAL GROUP • Panama City, FL

1d • $17 - $19 • Onsite

About The Position

Emerald Coast Infectious Diseases / American Medical Group is seeking a full-time Medical Receptionist for its multi-specialty Panama City practice, which offers Infectious Diseases, Podiatry, Allergy & Immunology, and Rheumatology services. The receptionist supports patients and clinic operations through patient reception, appointment scheduling and registration, insurance and administrative tasks, medical records maintenance, and collaboration with physicians and clinical and billing staff. The listed salary range is $17.00–$19.00 per hour.

Requirements

• Able to pass a background check.
• High school diploma or equivalent.

Nice To Haves

• Knowledge of medical terminology.
• Experience with Electronic Medical Record (EHR) systems.
• Experience with Microsoft Office applications.

Responsibilities

• Greet patients, visitors, and vendors professionally and courteously.
• Answer incoming phone calls and respond to patient inquiries.
• Check patients in and out for appointments.
• Maintain patient confidentiality in accordance with HIPAA regulations.
• Provide patients with forms, instructions, and educational materials as needed.
• Schedule, reschedule, and confirm patient appointments.
• Coordinate follow-up visits, infusions, injections, laboratory appointments, and referrals.
• Register new patients and update demographic and insurance information.
• Manage appointment reminders and patient communication.
• Verify insurance eligibility and benefits before appointments.
• Obtain prior authorizations and referrals when required.
• Collect co-pays, deductibles, and outstanding balances.
• Process patient paperwork, disability forms, and medical-record requests.
• Scan, file, and maintain accurate electronic medical records.
• Maintain accurate patient information in the EMR system and ensure required documentation is completed before patient visits.
• Assist providers and clinical staff with administrative tasks as assigned.
• Monitor provider schedules to optimize patient flow and clinic efficiency.
• Work closely with physicians, nurse practitioners, nurses, medical assistants, and billing staff.
• Assist in resolving patient concerns and scheduling conflicts.
• Support clinic operations to maintain a positive patient experience.

Benefits

• Medical, dental, and vision coverage through CIGNA after 90 days for full-time employees.
• Medical plan is 100% employer-paid for employees.
• Disability and life insurance options are available.
• Five days of PTO after 90 days.
• Ten days of PTO after one year.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED