Copy of Front Desk Receptionist

Trusted Doctors • Woodbridge, VA

4d • Onsite

About The Position

A full-time Medical Receptionist is sought for a pediatric office in Woodbridge, Virginia. The role is for a computer-savvy, patient-friendly, efficient team player who is energetic, dependable, organized, and has excellent communication skills and a positive attitude. Experience with eClinicalWorks is strongly desired. The position supports patients, visitors, and medical providers through front-desk reception, appointment scheduling, check-in, record organization, and administrative tasks.

Requirements

• High school diploma or GED required.
• One year of experience in medical reception required.
• Excellent interpersonal and customer service skills.
• Ability to work independently or as part of a team.
• Ability to multitask.
• Ability to read, understand, and follow oral and written communication.
• Understanding of medical terminology.
• Ability to use a computer, practice management software, copier, and fax machine.
• Team- and service-oriented, organized, and demonstrates good judgment.
• Punctual with a stable work history.

Nice To Haves

• Associate degree preferred.
• One year of customer service experience preferred.
• Electronic Medical Records (EMRs) experience desirable; eClinicalWorks experience preferred.

Responsibilities

• Provide a welcoming, professional greeting to patients and other visitors.
• Answer a high volume of calls courteously and professionally.
• Schedule patient appointments as part of the team using the scheduling matrix.
• Perform basic patient care activities, including organizing medical records so providers have necessary information for patient encounters.
• Perform reception duties efficiently, professionally, and courteously.
• Schedule appointments appropriately and complete check-in promptly to optimize patient satisfaction, provider time, and treatment room utilization.
• Operate standard office machines.
• Collect copayments and patient due balances.
• Scan reports and file them into the EHR.
• Collect, enter, and verify demographic and insurance information.
• Perform other duties as assigned by the supervisor.

Benefits

• Paid Time Off
• 401k
• Health Insurance
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED