Medical Receptionist

MNR Industries LLC•Largo, MD
•$17 - $18

About The Position

ExpressCare Urgent Care Centers is hiring a Medical Receptionist to support its urgent care centers in Maryland. The role helps provide patients with a positive experience through friendly, compassionate service and effective multitasking in a fast-paced environment. Responsibilities include welcoming and registering patients, maintaining accurate electronic medical records, managing calls and payments, assisting with administrative tasks, and keeping the office and waiting area clean and welcoming. The position requires scheduling flexibility, including weekends and holidays, and the ability to work shifts of 13 or more hours.

Requirements

  • High school diploma or equivalent.
  • Effective communication and interpersonal skills for interacting with patients and coworkers.
  • Strong customer service skills.
  • A high level of professionalism.
  • Reliable transportation and willingness to comply with the company travel policy.
  • Ability to work shifts of 13 or more hours, stand and walk for extended periods, and lift 25 pounds.
  • Scheduling flexibility, including weekends and holidays.

Nice To Haves

  • Medical Administrative Assistant certification is preferred.
  • At least one year of customer service experience, preferably in a medical setting, is preferred.
  • Experience with medical office software.

Responsibilities

  • Greet and register patients, update demographic information, verify insurance, and maintain accurate records in the EMR.
  • Answer telephone calls, record messages, and direct calls as needed.
  • Collect patient payments and manage payment transactions.
  • Assist with faxes, emails, and office organization.
  • Maintain a clean, professional office and a welcoming waiting area.

Benefits

  • Competitive hourly pay of $16.50–$18.
  • Opportunities for overtime.
  • Full benefits package, including PTO and SSL.
  • Seven premium-pay holidays when worked.
  • Health, dental, and vision insurance with single and family coverage, available 30 days after full-time employment.
  • 401(k) plan with company match after one year.
  • Opportunities for growth within the organization.
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