Medical Receptionist

Sage Infusion•Clearwater, FL

About The Position

Sage Infusion is seeking a Front Desk Receptionist for its infusion center in Clearwater, Florida. The receptionist is the face of the center and is primarily responsible for managing incoming phone calls and patients. This role is an integral member of a multidisciplinary team and works closely with management and clinical staff. The position is full-time and hourly, paying $19 per hour. The typical schedule is 8 a.m. to 4 p.m., but it may vary depending on the patient schedule; the role is 40 hours per week. The receptionist supports patient intake and service, appointment scheduling, front-desk operations, facility organization, and medication inventory documentation. The position requires a background screening through the Care Provider Background Screening Clearinghouse. Sage Infusion is an Equal Opportunity Employer committed to creating an inclusive environment. Applicants without a college diploma are welcome, and applicants of all ages, including older job seekers, are encouraged to apply.

Requirements

Minimum of 2 years of experience in healthcare.
Strong verbal and written communication skills.
Ability to prioritize and meet deadlines.
Basic computer proficiency and knowledge of Microsoft Office applications.
Complete background screening through the Care Provider Background Screening Clearinghouse.

Nice To Haves

Associate degree preferred.
Bilingual Spanish preferred.

Responsibilities

Scan new patient forms into the patient’s medical record in a timely manner.
Contact patients to confirm receipt of their order and obtain missing demographic information.
Provide customer service focused on patient satisfaction; help schedule patients’ next infusion appointments, welcome them on arrival, and anticipate their needs.
Collect copayments and necessary patient paperwork.
Keep the facility clean and organized daily and order office supplies as needed.
Accept and distribute shipments and mail.
Scan delivered drugs into the EMR inventory and assist with medication inventory reconciliation when needed.
Communicate effectively, demonstrate reliability and follow-through, and express ideas clearly in a warm and helpful manner.
Take initiative in presenting ideas and suggestions to management and follow appropriate organizational lines when resolving questions, concerns, and ideas.
Provide excellent internal and external customer service, ensure work meets quality standards, set high performance standards, take pride in work, and complete work on schedule.
Perform other duties as assigned.