Medical Receptionist

Arthritis Knee Pain Centers • Webster, TX

6d • Onsite

About The Position

Arthritis Knee Pain Centers is seeking a motivated medical receptionist, also referred to in the posting as Care Coordinator II. The role ensures patients are well served and helps foster long-term relationships with the practice. It acts as a liaison between the Revenue Cycle Center and patients, working with patients to help them receive the treatment they need.

The position is in person at a private-practice office and is focused on orthopedic medicine. Arthritis Knee Pain Centers provides non-surgical, non-opioid pain-relieving therapy for people with chronic knee osteoarthritis. The organization emphasizes empathetic, personalized, transparent care, patient privacy and safety, and treating every patient as a beloved family member. Team members receive support and training, exposure to leadership, and opportunities to participate in developmental events. The company has 16 medical practices across the United States and describes its facilities as state of the art.

Requirements

• Medical receptionist experience.
• Knowledge of medical insurance benefits and coverage.
• Friendly and service-oriented demeanor.
• Proven working experience as a medical secretary.
• Knowledge of medical office management systems.
• Excellent time-management skills and ability to multitask and prioritize work.
• Social perceptiveness.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Proficiency in MS Office and patient management software.

Responsibilities

• Generate estimates of patients’ financial responsibility.
• Discuss insurance coverage and benefits with patients.
• Collect patients’ initial portion of their financial responsibility.
• Maintain discretion regarding patient health information.
• Schedule treatments.
• Coordinate patient care.
• Route patient inquiries appropriately.
• Reconcile collections.
• Ensure accurate administrative data collection.

Benefits

• 401(k) with employer match
• Paid time off
• Dental insurance
• Vision insurance
• Medical insurance
• Disability insurance
• Bonus eligibility
• Educational programs

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed