Medical Receptionist
Dr Frank R Laurri, MD & Associates•Niagara Falls, NY
•$19 - $21•Onsite
About The Position
Frank R. Laurri MD & Associates is seeking a highly organized, patient-focused medical receptionist for its fast-paced primary care practice. As the first point of contact for patients, the receptionist helps provide exceptional customer service and a smooth patient experience. The position is located at either 10175 Niagara Falls Blvd #1, Niagara Falls, New York 14304, or 9097 Main Street, Clarence, New York 14031. Hours are Monday through Friday, within a range of 7:30 AM to 5:30 PM. The employer offers a competitive salary of $19.00–$21.00 per hour and a comprehensive benefits package.
Requirements
- Experience with front-desk operations, patient scheduling, and customer service is preferred; the employer is willing to train.
- Strong administrative skills and a desire to help patients are welcomed.
Nice To Haves
- Experience with the Medent EMR.
Responsibilities
- Greet and check in patients upon arrival.
- Verify patient demographics and insurance eligibility, and collect and process payments.
- Schedule patient appointments and manage appointment calendars.
- Answer direct phone calls, address patient inquiries, redirect calls to nursing or providers, and triage clinical needs.
- Maintain accurate patient records in the Medent EMR.
- Protect patient confidentiality in compliance with HIPAA regulations.
- Provide professional, high-quality customer service to patients, vendors, and other healthcare team members.
Benefits
- Paid holidays
- Generous PTO
- Flexible scheduling
- Competitive salary of $19.00–$21.00 per hour
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
