Medical Receptionist - Village Pointe
About The Position
The Medical Receptionist serves as the first point of contact for patients and others at Village Pointe Health Center. The role greets and welcomes visitors in person, at the check-in desk, and by telephone; answers incoming calls professionally; checks patients in and out according to established protocols; and schedules and registers patients. This is an in-person position with a Monday–Friday schedule of 9:00 a.m.–5:30 p.m. The first three weeks of training are Monday–Friday, 7:00 a.m.–3:30 p.m. Nebraska Medicine describes its work as collaborative and patient-focused, and offers educational support, including tuition assistance, a Clarkson College discount, and career advancement opportunities with covered educational costs.
Requirements
- Be at least 16 years of age.
- Demonstrate a high level of customer service with physicians, patients, and other internal and external customers.
- Work professionally with physicians, clinic staff, and patients in a timely and confidential manner.
- Demonstrate analytical, prioritization, and organizational skills.
- Demonstrate flexibility and dedication to working in a team environment.
- Have effective communication skills.
Nice To Haves
- High school education or equivalent.
- One year of post-secondary education with coursework in business, a medical assistant program, or a nursing assistant program, or an equivalent combination of education and experience in customer service or medical scheduling. One year of education equals one year of experience.
- Nursing Assistant or Medical Assistant qualification.
- Knowledge of medical terminology.
- Experience with Microsoft Office, specifically Word and Excel.
- Spanish fluency, depending on the position available.
Responsibilities
- Greet and welcome patients and others in person, at the check-in desk, or by telephone.
- Answer incoming calls professionally.
- Check patients in and out according to established protocols.
- Schedule patient appointments.
- Register patients.
Benefits
- Up to $5,000 per year in tuition assistance.
- 35% discount at Clarkson College.
- Career advancement opportunities with covered educational costs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
