Medical Receptionist

Allied Digestive Health•Great Neck, NY

19d•$20 - $24

About The Position

North Shore Gastroenterology is hiring a full-time Medical Receptionist in Great Neck, NY. The Medical Receptionist is the first point of contact for clients and visitors and helps create a welcoming, professional environment. The role manages multi-line phone systems, responds to inquiries, schedules appointments, and directs calls to appropriate personnel. It also supports office operations through document handling, copying, and general administrative duties, while maintaining an organized reception area and facilitating smooth communication between clients and staff.

Requirements

High school diploma or equivalent.
Proven experience handling multi-line phone systems in a professional setting.
Strong phone etiquette and communication skills.
Basic proficiency with office equipment such as copy machines and multi-phone systems.
Ability to perform general administrative tasks efficiently.

Nice To Haves

Previous experience working in a healthcare or social assistance environment.
Familiarity with electronic health record (EHR) systems or scheduling software.
Additional training or certification in office administration or customer service.
Bilingual abilities to assist a diverse client base.
Ability to handle confidential information with discretion.

Responsibilities

Answer and manage multiple phone lines promptly and professionally, directing calls as necessary.
Greet clients and visitors warmly and provide assistance and information as needed.
Perform general office duties, including filing, copying, and maintaining office supplies.
Schedule and confirm appointments, ensuring accurate and timely communication with clients and staff.
Maintain a clean and organized reception area.