Medical Receptionist

MNR Industries LLC • Hagerstown, MD

6d • $17 - $18

About The Position

ExpressCare Urgent Care Centers is seeking a friendly, self-motivated, and compassionate Medical Receptionist to support its urgent care centers in Maryland. The role involves multitasking in a fast-paced environment and providing patients with exceptional customer service and a positive experience. The receptionist greets and registers patients, updates demographic and insurance information, maintains accurate electronic medical records, handles calls and payments, supports administrative tasks, and helps keep the office and waiting area clean and welcoming.

Requirements

• High school diploma or equivalent.
• Effective communication and interpersonal skills for interacting with patients and coworkers.
• Superior customer service skills.
• A high level of professionalism.
• Reliable transportation and willingness to comply with the company travel policy.
• Ability to work shifts of 13 or more hours, stand or walk for long periods, and lift 25 pounds.
• Scheduling flexibility, including weekends and holidays.

Nice To Haves

• Medical Administrative Assistant certification is preferred.
• At least one year of customer service experience, preferably in a medical setting, is preferred.
• Experience with medical office software is a plus.

Responsibilities

• Greet and register patients.
• Update patient demographics, verify insurance information, and maintain accurate records in the EMR.
• Answer telephone calls, record messages, and redirect calls as needed.
• Collect patient payments and manage payment transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean, professional environment and a welcoming waiting area.

Benefits

• Competitive hourly pay of $16.50–$18.
• Opportunities for overtime.
• Full benefits package, including PTO and SSL.
• Seven premium-pay holidays when worked.
• Health, dental, and vision insurance with single and family coverage, available 30 days after full-time employment.
• 401(k) plan with company match after one year.
• Opportunities for growth within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED