Medical Receptionist

Potomac Pediatrics PC•Rockville, MD

15d•Onsite

About The Position

Potomac Pediatrics is seeking a full-time Medical Receptionist to join their team. This role is crucial for managing patient interactions and administrative tasks within the practice. The ideal candidate is outgoing, takes initiative, and communicates effectively with patients, parents, and coworkers, possessing good chemistry with the office staff. Qualified candidates will be contacted for a phone screening.

Requirements

Minimum of high school diploma with two (2) years’ experience in a medical receptionist role
Experience in a medical call center atmosphere
Knowledge of medical practices and insurance terminology
Knowledge of EMR systems
Good written and oral communication skills
Problem-solving and conflict resolution skills
Ability to learn job skills within a specified training period
Ability to read, interpret and apply policies and procedures
Ability to set priorities
Ability to interact with patients, medical and administrative staff and the public effectively
Ability to communicate in writing, over the telephone and in person with office staff, and patients
Ability to recognize, evaluate, solve problems and correct errors
Must be able to constantly operate a computer greater than 50% of the time
Must be able to converse with patients, their parents, and colleagues greater than 50% of the time
May be exposed to bodily fluids and must be able to participate in functions related to cleaning up the office if/when this occurs as per office protocol
Must be able to wear a headset greater than 50% of the time