Medical Receptionist - Bilingual Punjabi

Windrose Health Network Inc • Franklin, IN

5h

About The Position

WindRose Health Network is seeking a bilingual English- and Punjabi-speaking Medical Receptionist to support its family-oriented primary and preventive health care services. The role works within a family-friendly, supportive, transparent, high-energy, caring, and technology-enhanced environment. The receptionist serves as an advocate for patients and is expected to be solution-oriented, honest, and passionate about patient service.

Responsibilities include directing callers to appropriate Health Center staff, taking messages when appropriate, scheduling appointments, verifying registration information and patient demographics, collecting patient co-pays or other payments, and inspecting the reception room for neatness.

Requirements

• High school graduate or GED.
• Excellent customer service skills.
• Bilingual in English and Punjabi.
• Medical office experience: 1 year required.
• Appointment scheduling experience: 1 year required.
• Insurance verification experience: 1 year required.
• Phone etiquette experience: 1 year required.
• Working knowledge of Microsoft Word and Excel.
• Working knowledge of electronic medical records (EMR).

Nice To Haves

• Preferably at least 2 years of experience as a receptionist in a health care service delivery setting.
• Experience with medical terminology.
• Computer skills: 1 year preferred.

Responsibilities

• Direct callers to appropriate Health Center staff.
• Take messages when appropriate.
• Schedule appointments and verify registration information and patient demographics.
• Collect patient co-pays or other payments.
• Inspect the reception room for neatness.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED