Bilingual Medical Receptionist

American Family Care Rowlett • Rowlett, TX

5d

About The Position

The Bilingual Medical Receptionist accurately checks patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. The role helps maintain patient flow and provide positive patient relations. This position works directly with an American Family Care franchised business location; duties and benefits can vary between franchises.

American Family Care provides walk-in primary and urgent care, along with occupational medicine. Centers focus on acute illnesses and injuries, workers' compensation, and occupational medicine, and have onsite laboratory and in-house x-ray capabilities.

Requirements

• High school graduate or equivalent.
• Basic computer knowledge, such as Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone mannerisms.

Nice To Haves

• Bilingual Spanish skills preferred.
• Previous medical clerical experience preferred.

Responsibilities

• Prepare the clinic for opening by reviewing the facility, opening systems applications, and preparing registration packets and required documents.
• Greet patients, provide initial paperwork, and obtain copies of insurance and identification cards.
• Register patients, update patient records, verify insurance, and check patients out.
• Determine, collect, and process patient payments and address collection and billing issues.
• Respond to customer needs, provide excellent customer service, assist with follow-up appointments, and fulfill medical documentation requests.
• Balance daily patient charges, including cash, checks, and credit cards, against system reports.
• Complete closing procedures by preparing closing documentation and submitting required reports.
• Complete cash control procedures and secure financial assets.
• Maintain complete and accurate documentation.
• Perform other duties and responsibilities as assigned.

Benefits

• Training and development.
• Competitive salary.
• Flexible schedule.
• Benefits may vary by franchise. Company-owned locations provide medical, dental, vision, disability, and life insurance, matching 401(k), and other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED