Medical Receptionist

MNR Industries • Brooklyn Park, MD

4d

About The Position

ExpressCare Urgent Care Centers is hiring a full-time Medical Receptionist to support its urgent care centers in Maryland. The role provides a positive patient experience through reception, registration, payment processing, phone management, and administrative support. The ideal applicant is friendly, self-motivated, compassionate, and able to multitask in a fast-paced environment while delivering exceptional customer service.

The position requires scheduling flexibility, including weekends and holidays, and the ability to work shifts of 13 or more hours. Physical requirements include standing and walking for long periods and lifting up to 25 pounds.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience; medical-setting experience is preferred.
• Effective communication and interpersonal skills for interacting with patients and coworkers.
• Strong customer service skills.
• Professionalism.
• Reliable transportation and willingness to comply with the company travel policy.
• Ability to work shifts of 13 or more hours, stand and walk for long periods, and lift 25 pounds.
• Scheduling flexibility, including weekends and holidays.

Nice To Haves

• Medical Administrative Assistant certification is preferred.
• Experience with medical office software is a plus.
• Customer service experience in a medical setting is preferred.

Responsibilities

• Greet and register patients.
• Update patient demographics, verify insurance information, and maintain accurate records in the EMR.
• Answer telephone calls, record messages, and redirect calls as needed.
• Collect patient payments and manage payment transactions.
• Assist with faxes, emails, and office organization.
• Maintain a clean and professional environment and a welcoming waiting area.

Benefits

• Competitive hourly pay of $16.50–$18.
• Opportunities for overtime.
• Full benefits package, including PTO and SSL.
• Seven premium-pay holidays when worked.
• Health, dental, and vision insurance for single and family coverage, available 30 days after full-time employment.
• 401(k) plan with company match after one year.
• Opportunities for growth within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED