Medical Receptionist II

Arthritis Knee Pain Centers • Webster, TX

8d • Onsite

About The Position

Arthritis Knee Pain Centers is seeking a motivated medical receptionist. The role, also described as Care Coordinator II, supports patients and helps foster long-term relationships with the practice. Acting as a liaison between the Revenue Cycle Center and patients, the Care Coordinator works with patients to help ensure they receive needed treatment. The position is in an in-person private-practice office setting specializing in orthopedic medicine. The schedule is Monday through Friday, 8:30 AM to 5:00 PM.

The organization provides non-surgical, non-opioid pain-relieving therapy for patients with chronic osteoarthritis of the knee. It emphasizes empathetic, personalized, transparent care and principles of dignity, compassion, responsiveness, personalization, privacy, and safety. Team members receive support and training, exposure to leadership and business operations, and opportunities to participate in developmental events.

Requirements

• Medical receptionist experience.
• Knowledge of medical insurance benefits and coverage.
• Proven working experience as a medical secretary.
• Knowledge of medical office management systems.
• Excellent time-management skills and ability to multitask and prioritize work.
• Social perceptiveness and a service-oriented approach.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Proficiency in MS Office and patient management software.

Responsibilities

• Generate estimates of patients’ financial responsibility.
• Discuss coverage and benefits with patients.
• Collect patients’ initial portion of financial responsibility.
• Maintain discretion regarding patient health information.
• Schedule treatments.
• Coordinate patient care.
• Route patient inquiries appropriately.
• Reconcile collections.
• Ensure administrative data is collected accurately.

Benefits

• 401(k) with employer match.
• Paid time off.
• Dental insurance.
• Vision insurance.
• Medical insurance.
• Disability benefits.
• Bonus eligibility.
• Educational programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed