Medical Receptionist / CSR

TEKsystems • St. Louis, MO

10d • $21 - $23 • Onsite

About The Position

We are seeking a compassionate and detail-oriented Patient Access Representative to support a busy pediatric healthcare organization. This role is responsible for scheduling appointments, patient registration, insurance verification, referral processing, and answering billing-related questions while providing exceptional service to patients and families. The ideal candidate thrives in a fast-paced environment and has experience handling a high volume of inbound and outbound calls.

Requirements

• High-volume inbound and outbound call experience (65 to 80 calls per day).
• Patient scheduling, registration, or healthcare customer service experience.
• Insurance verification and referral processing experience.
• Knowledge of medical billing practices and financial assistance programs.
• Strong communication, multitasking, and problem-solving skills.
• Experience working with electronic scheduling systems and patient reminder platforms.

Nice To Haves

• Epic certification.

Responsibilities

• Schedule appointments.
• Register patients.
• Verify insurance.
• Process referrals.
• Answer billing-related questions.
• Provide exceptional service to patients and families.
• Handle a high volume of inbound and outbound calls.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Critical illness, accident, and hospital coverage
• 401(k) retirement plan with pre-tax and Roth post-tax contributions
• Voluntary life and AD&D insurance for the employee and dependents
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time off/leave, including PTO, vacation, or sick leave

What This Job Offers

• Education Level: No Education Listed