Medical Professional - Exempt

Trulieve•Tallahassee, FL

3d•Onsite

About The Position

Trulieve’s Medical Professionals support dispensary operations and regulatory compliance while serving as healthcare experts for customers. They verify customers’ active patient certifications and any applicable limitations or restrictions, and conduct consultations with new and existing customers. Consultations include reviewing health histories and providing guidance and recommendations about the use of medical marijuana. The role combines healthcare expertise with excellent customer service and includes responsibilities mandated by the Pennsylvania Department of Health to maintain compliance. The Medical Professional must be on site during all operating hours when scheduled. The schedule may reach 40 or more hours per week, with flexible hours based on store needs, including evenings, weekends, and holidays. The role requires 25–50% travel.

Requirements

Be at least 21 years of age.
Hold an active pharmacist license.
Maintain strict confidentiality and discretion.
Have strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff.
Be able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment, understand safety procedures, and use telecommunication devices.
Interact respectfully and politely with customers and team members.
Have excellent time-management and organizational skills.
Pass state and federal background checks.
Complete state-required Medical Professional training.
Be able to meet the listed physical requirements, including lifting or carrying at least 25 pounds and performing the specified standing, seated, movement, visual, and verbal tasks.
Be available to work evenings, weekends, and holidays.
Be able to travel 25–50%.

Responsibilities

Be on site during all operating hours when scheduled.
Conduct consultations with customers who request them.
Help customers navigate the use of medical marijuana.
Conduct consultations with new and existing customers in a timely manner.
Verify each customer’s active Department of Health certification at every visit before dispensing, and note any restrictions or limitations.
Assist with verifying customer certifications at other locations as needed to support the team.
Perform additional tasks assigned by the Pharmacy Director or General Manager based on dispensary needs.