Medical Practice Asst-PRN
About The Position
A nonexempt position providing medical assistant care in ambulatory settings under the supervision of physicians, providers, and/or registered nurses. Clinical direction, oversight, and competency review are provided by medical providers and the ambulatory professional development team in coordination with office management. The role includes greeting patients and guests using AIDET, delivering an excellent service experience, supporting patients, keeping them informed of delays, and taking appropriate action, including offering alternatives. The position performs administrative and clinical work, including rooming patients and documenting vital signs, pain, reason for visit, medications, and social, surgical, family, and medical history. Duties may include managing EMR in-baskets and telephone communications, MyChart messages, obtaining reports and medical records, completing insurance or disability forms and authorizations, point-of-care testing, transcribing or entering orders, and assisting with work queues and wait lists. The role may also schedule appointments, conduct patient outreach and callbacks, administer vaccines, collect and handle specimens, assist with lab-result monitoring and reporting, file reports and results in the EMR, and obtain prior authorizations for medications, procedures, and testing. The employee communicates with multidisciplinary team members and patients while upholding the organization’s mission, vision, values, and ethical conduct requirements. The role requires flexibility and multitasking in a fast-paced environment, adjustment to patient volume, and possible work at other ambulatory offices based on volume. Other duties may be assigned by the manager.
Requirements
- At least one year of recent experience working in a medical facility as a medical assistant, or documented evidence of completing an externship in a medical office.
- Experience with electrocardiograms (EKG), vital signs, venipuncture, capillary procedures, and injections.
- Excellent organizational, written and verbal communication, and teamwork skills.
- Demonstrated excellent customer service skills.
- High school diploma or GED.
- Graduate of a post-secondary medical assisting education program accredited by an NJAC (13:35-6.4)-approved certifying body.
- Current certification from a certifying board recognized and approved by the New Jersey Board of Medical Examiners.
- Current American Heart Association BLS/CPR certification.
Nice To Haves
- Epic experience.
Responsibilities
- Greet patients and guests using AIDET and provide an excellent service experience.
- Support patients, keep them informed of delays, and take appropriate action, including offering alternatives.
- Room patients and document vital signs, pain, reason for visit, medication review, and social, surgical, family, and medical history.
- Complete EMR in-basket work, telephone communications, MyChart messages, and related medical-record documentation.
- Obtain reports, results, and medical records.
- Complete insurance and disability forms, precertifications and authorizations, point-of-care testing, order transcription or protocol-based order entry, and assigned work-queue tasks.
- Schedule appointments, including follow-up visits and imaging or lab appointments, as needed.
- Perform and document patient outreach, callbacks, and confirmation calls in a timely manner.
- Administer vaccines and document them according to established policies, as applicable.
- Collect specimens and handle and label them according to established protocols and safety requirements.
- Assist physicians and providers with monitoring and reporting lab results.
- File reports, laboratory results, radiology reports, and other correspondence in the EMR and attach results to appropriate orders.
- Obtain prior authorization for medications, procedures, and testing, as needed.
- Communicate with multidisciplinary team members and patients while adhering to the organization’s mission, vision, values, and Code of Ethical Conduct.
- Maintain working knowledge of regulatory standards and meet those standards in daily operations.
- Adjust to patient volume, multitask in a fast-paced environment, and work at other ambulatory offices when requested based on volume.
- Perform other duties as assigned by the manager.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
