Medical Practice Asst-PRN

Cooper University Hospital•Woodburry, NJ

About The Position

This nonexempt position provides medical assistant care in various ambulatory settings under the supervision of physicians, providers, and/or registered nurses. Clinical direction, oversight, and competency review are provided by medical providers and the ambulatory professional development team in coordination with office management. The role greets patients and guests using AIDET, provides a positive service experience, keeps patients informed about delays, and takes appropriate action, including offering alternatives. The position performs administrative and clinical support tasks, including rooming patients and documenting vital signs, pain, reason for visit, medications, and relevant social, surgical, family, and medical history. It handles EMR in-baskets, telephone and MyChart communications, obtains reports and records, processes forms and authorizations, performs point-of-care testing, and enters or transcribes orders. Additional duties may include scheduling appointments, conducting patient outreach and callbacks, administering vaccines, collecting and handling specimens, monitoring and reporting lab results, and filing reports and correspondence in the EMR. The medical assistant communicates with multidisciplinary team members and patients while upholding the organization’s mission, vision, values, and ethical conduct. The role requires flexibility and multitasking in a fast-paced environment, with possible assignments to other ambulatory offices based on volume. Other duties may be assigned by the manager.

Requirements

At least one year of recent experience working in a medical facility as a medical assistant, or documented evidence of completion of an externship in a medical office.
Experience with electrocardiograms (EKGs), vital signs, venipuncture, capillary procedures, and injections.
Excellent organizational, written and verbal communication, and teamwork skills.
Demonstrated excellent customer service skills.
High school diploma or GED.
Graduate of a post-secondary medical assisting education program accredited by a NJAC (13:35-6.4)-approved certifying body.
Current certification from a recognized certifying board approved by the New Jersey Board of Medical Examiners.
Current American Heart Association BLS/CPR certification.

Nice To Haves

Epic experience.

Responsibilities

Provide medical assistant care in ambulatory settings under the supervision of physicians, providers, and/or registered nurses.
Greet patients and guests using AIDET, provide excellent service, keep patients informed about delays, and offer alternatives when appropriate.
Room patients and document vital signs, pain, reason for visit, medication review, and social, surgical, family, and medical history.
Complete EMR in-basket work, telephone communications, MyChart messages, and documentation in the medical record.
Obtain reports, results, and medical records; file reports, laboratory and radiology results, and correspondence in the EMR and attach results to appropriate orders.
Complete insurance and disability forms, precertifications and authorizations, point-of-care testing, order transcription or protocol-based order entry, and other assigned work queues.
Schedule appointments, including follow-up appointments, and conduct patient outreach, callbacks, and confirmation calls.
Administer vaccines and document them according to established policies when assigned.
Collect specimens and handle and label them according to established protocols and safety requirements.
Assist physicians and providers with monitoring and reporting laboratory results.
Obtain prior authorization for medications, procedures, and testing when assigned.
Communicate effectively with patients and multidisciplinary team members while upholding the organization’s mission, vision, values, and code of ethical conduct.
Maintain working knowledge of regulatory standards and meet them in daily operations.
Adjust to patient volume and multitask in a fast-paced environment; work at other ambulatory offices based on volume when requested.
Perform other duties as assigned by the manager.