Medical Practice Asst

Cooper University Hospital•Camden, NJ
•$18 - $29

About The Position

The Medical Practice Assistant is responsible for clinical administrative needs in the population health and innovative delivery department. The role collaborates and communicates with health care teams to provide patients and caregivers with information that helps them use and benefit from clinical services. The assistant supports Innovative Delivery Programs, including Population Health at Home, Remote Patient Monitoring, Complex and Transitional Care, and other population health programs and initiatives as needed.

Requirements

  • 3–5 years of experience preferred.
  • High school diploma.
  • BLS certification.
  • Certified or Registered Medical Assistant.

Responsibilities

  • Facilitate patient identification, screening, and enrollment for program eligibility.
  • Monitor, manage, and address clinical pools; document events in patients’ digital health records and escalate issues as appropriate.
  • Support vital sign alerts.
  • Collaborate with post-acute networks, community organizations, and vendors to facilitate care plans.
  • Facilitate scheduling of imaging and laboratory testing.
  • Support care coordination, patient care needs, and navigation.
  • Perform prior authorizations, medication refill requests, and pharmacy calls.
  • Communicate test results to patients at the provider’s discretion.
  • Collaborate with the health care team.
  • Reinforce providers’ post-visit instructions and serve as a resource for patients and caregivers within the assistant’s scope of practice.
  • Provide patient and caregiver education.
  • Maintain privacy and confidentiality for all patients.
  • Attend in-services regularly to further develop the position and department.
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