Medical Office & Scheduling Coordinator - Front Desk

ApexNetwork Physical Therapy•Jefferson City, MO

About The Position

Jefferson City Medical Group is seeking a patient-focused Front Desk Medical Office & Scheduling Coordinator to support its healthcare team. The position handles patient calls and referrals, appointment scheduling, intake paperwork, electronic health records, payment processing, and other administrative duties. It also assists with cleaning and maintaining treatment areas. The posting describes the organization as patient-centered and says it is recognized as one of Entrepreneur Magazine's top franchises.

Requirements

  • Passion for patient care and dedication to continuous learning.
  • Strong multitasking abilities and attention to detail.
  • Excellent interpersonal skills and ability to build rapport with patients.

Nice To Haves

  • Experience in a medical office setting.
  • Understanding of health insurance processes.

Responsibilities

  • Answer phone calls, handle referrals, and pre-authorize patient visits.
  • Schedule appointments accurately and manage patient appointments efficiently.
  • Complete intake forms and ensure they are finalized before visits.
  • Maintain and update patient charts in the electronic health record (EHR) system.
  • Oversee and process patient payments daily.
  • Type notes, letters, and marketing materials.
  • Help clean and maintain treatment areas.

Benefits

  • Health, dental, vision, life insurance, and short-term disability coverage.
  • No nights or weekends.
  • 401(k) plan with company match.
  • Paid holidays and vacation time.
  • Pet insurance.
  • Employee Assistance Program.
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