Front Desk & Office Coordinator

Advanced Rx Management•Sunrise, FL

About The Position

The Front Desk & Office Coordinator serves as the welcoming face and operational support for the office. The role combines visitor and phone reception, mailroom and delivery coordination, document scanning and digitization, and general administrative support. The ideal candidate is professional, dependable, comfortable with office technology, and able to balance customer service with structured administrative tasks. Strong organization, attention to detail, discretion with confidential information, and the ability to prioritize multiple tasks in a fast-paced office environment are important.

Requirements

  • High school diploma or equivalent.
  • Previous experience in an office, reception, administrative support, mailroom, records management, or similar environment.
  • Strong organizational skills and attention to detail.
  • Professional and dependable, comfortable with office technology, and able to balance customer service with structured administrative tasks.
  • Discretion when handling confidential information.
  • Ability to prioritize multiple tasks in a fast-paced office environment.

Responsibilities

  • Welcome and greet visitors, clients, vendors, and employees professionally and courteously.
  • Manage incoming phone calls, route them to appropriate personnel, and take messages when necessary.
  • Keep the reception area clean, organized, welcoming, and presentable.
  • Assist visitors with sign-in procedures, directions, and general assistance.
  • Notify appropriate employees when visitors or deliveries arrive.
  • Prepare paper documents for scanning by removing staples, unbinding documents, flattening pages, and organizing files into batches.
  • Operate high-volume commercial scanners to digitize business documents into PDF or other electronic formats.
  • Review scanned images for quality, clarity, orientation, and page completeness; rescan images that do not meet quality standards.
  • Index, label, and upload digital files into the central document management system according to established naming conventions and procedures.
  • Maintain accurate electronic filing systems and store documents in appropriate locations.
  • Sort and distribute incoming mail, letters, packages, and deliveries to designated departments or employee mailboxes.
  • Prepare and process outgoing mail, packages, and shipments.
  • Coordinate with shipping carriers and delivery services as needed.
  • Maintain records of packages, shipments, and deliveries when required.
  • Receive office supplies, equipment, and other deliveries and ensure their appropriate distribution.
  • Help organize and maintain mailroom and storage areas.
  • Provide general administrative support to various departments as assigned.
  • Assist with copying, printing, filing, organizing, and preparing documents.
  • Maintain organized physical and electronic filing systems.
  • Assist with preparing documents, forms, reports, and correspondence.
  • Support office projects, meetings, events, and other administrative activities.
  • Perform other job-related duties as needed, as duties and responsibilities may change based on business needs.
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