Medical Office Receptionist - Southern Hills

The US Oncology Network•Spring Valley, NV

18h•Onsite

About The Position

Comprehensive Cancer Centers of Nevada is seeking a Medical Office Receptionist based at its Southern Hills site in Las Vegas, Nevada. The role is in a fast-paced, high-volume oncology practice and provides front-office and administrative support to patients, visitors, clinical staff, and providers. The receptionist greets and welcomes patients and their families, registers patients, schedules appointments, and handles incoming calls and messages. The position also supports the organization’s compliance program, including its Code of Ethics and Business Standards.

Requirements

High school diploma or equivalent.
Proficiency with computer systems and Microsoft Office, including Outlook, Word, and Excel.
Ability to be present at the work site during regularly scheduled business hours.
Ability to sit or stand, talk and hear, use manual and finger dexterity and eye-hand coordination, and stand and walk for extended periods.
Ability to occasionally lift and carry items weighing up to 40 pounds.
Corrected vision and hearing within the normal range.
Demonstrates adaptability, work commitment, and commitment to quality.

Nice To Haves

Some receptionist or office experience preferred.

Responsibilities

Greet patients and visitors promptly, courteously, and professionally; check in patients and notify clinical staff of their arrival.
Provide and explain patient paperwork; collect, review for completeness, and file forms; update patient demographic and insurance information.
Collect co-pays and balances and provide receipts.
Answer, screen, and respond to routine questions; route calls, take thorough messages, page clinical personnel when appropriate, and communicate messages accurately and promptly.
Check patients out after examinations and schedule return appointments according to provider or office guidelines.
Provide appointment details, including time, location, directions, and instructions.
Record cancellations and missed appointments, reschedule appointments, notify appropriate staff, and document notes in patient charts.
Provide administrative support by filing charts and forms, maintaining an orderly lobby, and keeping forms and office supplies available.
Maintain confidentiality and comply with state, federal, and HIPAA laws and guidelines for patient records.
Perform other duties as requested or assigned; may type memos and forms.
Complete required e-learning courses within 90 days of occupying the position.