Medical Receptionist- Southern NJ

CareAbout•Haddonfield, NJ

6d•$15 - $23•Onsite

About The Position

Consensus Health is seeking a Medical Receptionist to support the center and professional staff with front desk activities and essential patient services, including answering phones, greeting patients, and completing check-in and check-out processes as directed by the Practice Manager. The role uses the practice management system to support patient registration and checkout, and may include charge entry and other assigned duties. The position is based in Southern New Jersey, with the posting identifying Voorhees Township, New Jersey. The employee may need to travel to healthcare practices. The work environment is generally low to moderate in noise level. Employees are required to wear appropriate personal protective equipment, including face masks, gloves, and gowns, as needed. Consensus Health describes itself as an independent medical group focused on high-quality, compassionate patient care and supporting independent providers. The company emphasizes collaboration, respect, inclusion, and improving relationships between providers and patients.

Requirements

High school graduate or equivalent.
Computer literacy.
One to two years of customer service, data entry, administrative, office management, or clerical experience.
Knowledge of business office procedures.
Knowledge of grammar, spelling, punctuation, and basic arithmetic.
Medical insurance and medical billing skills.
Ability to operate office equipment.
Strong organizational and leadership skills.
Ability to answer telephone calls in a pleasant and helpful manner and use a multi-line telephone system.
Ability to establish and maintain effective working relationships with patients, employees, and the public.
Ability to speak clearly and concisely.
Ability to read, understand, and follow oral and written instructions.
Exceptional customer service skills.
Ability to sort and file materials using alphabetical or numeric systems.
Ability and willingness to help patients with check-in and check-out.
Ability to maintain normal-range hearing for telephone contact.
Ability to view computer screens for extended periods and work in an environment that may be stressful.
Ability to meet the physical demands of the role, including standing and walking, using hands and arms to operate office equipment, and occasionally lifting or moving 10 to 25 pounds.

Nice To Haves

Experience working in a healthcare or other public-sector organization is helpful but not necessary.

Responsibilities

Assist with or complete front desk operations and use the practice management system to support efficient patient registration and checkout.
Greet patients and verify or enter demographic information into the practice management system.
Collect and enter valid licenses and insurance information.
Collect and post co-payments and other payments made at the time of service.
Maintain and organize patient documents and files.
Answer phones, schedule appointments, and take messages.
Reconcile co-payments and payments collected at the time of service each day.
File, label, and send inbound and outbound faxes.
Maintain confidentiality and use discretion when handling patients’ medical records and information.
May perform charge entry.
Complete referrals to specialists.
Process prior authorization requests from patients or providers.
File paper documents.
Room patients after check-in when the provider is ready to treat them.
Perform miscellaneous job-related duties as assigned.