Medical Receptionist - Central NJ Locations

CareAbout • Point Pleasant, NJ

5d • $15 - $23 • Onsite

About The Position

The Medical Receptionist performs front desk activities that support the medical center and professional staff, including answering phones, greeting patients, and completing essential patient check-in and check-out services as directed by the Practice Manager. The role supports efficient patient registration and service, maintains patient records, and helps coordinate appointments, payments, referrals, and authorizations. Positions are available in the Central New Jersey area.

Requirements

• High school graduate or equivalent.
• Computer literacy.
• 1–2 years of previous customer service, data entry, administrative, office management, or clerical experience.
• Knowledge of business office procedures.
• Knowledge of grammar, spelling, punctuation, and basic arithmetic.
• Medical insurance and medical billing skills.
• Ability to operate office equipment.
• Strong organizational and leadership skills.
• Ability to answer telephones in a pleasant and helpful manner and use a multi-line telephone system.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Ability to speak clearly and concisely and to read, understand, and follow oral and written instructions.
• Exceptional customer service skills.
• Ability to sort and file materials correctly using alphabetical or numeric systems.
• Ability and willingness to help patients with check-in or check-out.
• Normal-range hearing for telephone contact.

Nice To Haves

• Experience working in a health or other public-sector organization.

Responsibilities

• Assist with or complete front desk operations and use the Practice Management system to support efficient patient registration and check-out.
• Greet patients and verify or enter demographic information into the Practice Management system.
• Collect and enter valid licenses and insurance information.
• Collect and post co-payments and payments made at the time of service.
• Maintain and organize patient documents and files.
• Answer phones, schedule appointments, and take messages.
• Reconcile co-payments and time-of-service payments collected each day.
• File, label, and send inbound and outbound faxes.
• Maintain confidentiality and use discretion when handling medical records and patient information.
• Perform charge entry when needed.
• Complete referrals to specialists.
• Process prior authorization requests from patients and/or providers.
• File paper documents.
• Room patients after check-in when the provider is ready to treat them.
• Perform miscellaneous job-related duties as assigned.

Benefits

• Health, dental, and vision insurance.
• 401(k) with automatic employer contribution.
• Paid time off and paid holidays.
• Company-paid life insurance.
• Access to voluntary short- and long-term disability insurance.
• Access to additional life insurance.
• Access to wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED