Medical Office Nurse LPN - Gastroenterology (Midland)

MyMichigan Health•Midland, MI

5d•Onsite

About The Position

Under the direct supervision of a provider, the Medical Office Nurse LPN assesses and cares for patients, maintains appropriate documentation, and coordinates care to support high-quality, compassionate service. The role requires basic knowledge of specialty and/or primary care and the ability to assess, plan, implement, and evaluate patient care. The nurse oversees patients at office locations and serves as a liaison with other organizations and departments. The position may include ordering medical, pharmacy, and office supplies; ensuring compliance with MyMichigan Health policies and procedures and applicable OSHA, CLIA, and other regulatory requirements; and coordinating or training new employees, students, and float staff as needed. The nurse provides patient education, assists with specialty-care modalities and symptom management, responds to emergencies, monitors care management and outcomes for high-risk patients, explains prescriptions and medication side effects to patients and families, and coordinates continuity of care with other providers. General office work may also be required. Specific expectations may vary by assigned practice; the immediate supervisor can clarify responsibilities. The role includes triage and patient scheduling; gathering and documenting patient information; assisting providers with examinations and procedures; preparing and cleaning patient areas; and performing nursing and office duties within the scope of practice. The nurse maintains patient confidentiality and rights, complies with HIPAA, supports a clean and safe environment, and may travel to satellite clinics if applicable. Employees must demonstrate competency in Microsoft Windows and may be required to participate in additional learning opportunities.

Requirements

Technical certificate; completion of an LPN program and a valid Licensed Practical Nurse license in the State of Michigan.
Basic Life Support (BLS) certification within three months of hire or transfer.
Knowledge of nursing techniques acquired through completion of an LPN program.
Knowledge of medical office policies, practices, and procedures, normally acquired through three to five years working in a health care system or similar setting.
Knowledge of Microsoft Excel and Word; competency in Microsoft Windows.
Excellent interpersonal skills and the ability to communicate concepts clearly and understandably with people at all levels.
Ability to handle multiple tasks, work independently, get along with others, maintain regular and predictable attendance, and stay awake.
Ability to maintain confidentiality and comply with HIPAA and applicable safety and regulatory requirements.
Ability to wear personal protective equipment, including latex materials or an appropriate substitute if required.
Ability to move freely about the facility with or without an assistive device and perform the job functions described.
Adequate vision and hearing, with or without assistive devices.
Ability to sit, stand, or walk for extended periods and make frequent postural changes, including stooping, kneeling, or crouching as needed.
Dexterity for handling, reaching, grasping, fingering, and feeling, potentially repeated regularly or frequently.
Ability to meet the stated medium physical demand level: occasionally lift or carry 21–50 pounds; frequently handle 20 pounds and walk, stand, push, or pull; and constantly handle 10 pounds.
Ability to work in situations involving public contact and exposure to stress, trauma, grief, and death, as well as some exposure to bloodborne pathogens and other potentially infectious materials.

Nice To Haves

Working knowledge of Infor Lawson, Electronic Medical Records, and Practice Management programs, or knowledge of similar software.

Responsibilities

Triage calls, schedule daily urgent and emergent add-ons, receive and relay test results, and direct or refer patients for consultations, testing, insurance pre-certification, and documentation.
Greet patients and families; perform routine pre-examination procedures, including taking vital signs and assessing and recording objective and subjective information about the presenting condition.
Update and maintain accurate patient records, including order and medication reconciliation, allergy reaction information, secure messaging when available, and other assigned tasks.
Process prescription refills within the scope of certification.
Assist providers with examinations and procedures.
Prepare and clean patient areas, set up equipment, clean and reset rooms after procedures, dispose of contaminated supplies, and sterilize medical instruments.
Complete patient assessments as indicated within the scope of practice.
Provide patient care measures such as injections, minor dressing changes, and blood specimen collection.
Demonstrate competency in applicable procedures such as EKG, PFT, ABI, and NST when required by the department.
Help maintain a clean and safe environment for patients and coworkers; travel to satellite clinics if applicable.
Use office computer systems and clinical applications to assist providers and staff, and apply critical thinking to patient management.
Protect patient confidentiality and rights in accordance with procedures and HIPAA.
Perform clerical duties as needed, including insurance forms, correspondence, hospital admission arrangements, telephone duties, and updating or filing medical records.
Order supplies and medications.
Accurately document and code patient conditions in medical records in accordance with policy, and participate in annual quality and completeness reviews as necessary.
Address age-specific needs of the population served according to applicable standards and policies.
Complete annual OSHA training in accordance with the Exposure Control Plan and follow bloodborne pathogen and TB testing requirements.
Perform other related duties as assigned.