Medical Office Manager-Westchase

ENT and Allergy of FL.•Tampa, FL
•Onsite

About The Position

Florida ENT and Allergy, a division of ENT and Allergy Associates of Florida, is seeking a full-time Medical Office Manager/Supervisor for its Westchase office. The role supports planning and analysis of practice operations and is suited to a self-motivated leader who prioritizes the needs of the team and providers. The practice provides general and subspecialty ENT medical and surgical care, including diagnosis and rehabilitative services. The manager oversees office operations and staff, supports physicians and administrative functions, and helps ensure efficient workflows, accurate coding and charge capture, and compliance with organizational and regulatory requirements. The role may require travel between ENTA offices to provide support. Reasonable accommodations will be made for qualified individuals with disabilities to perform essential job functions.

Requirements

  • At least two years of experience in healthcare management.
  • Understanding of medical office operations sufficient to oversee operations and support physicians and administrative offices.
  • Sound judgment, discretion, and decision-making skills to achieve organizational objectives.
  • Ability to organize and integrate organizational objectives and meet deadlines.
  • Effective verbal and written communication skills.
  • Strong interpersonal skills.
  • Ability to interact professionally with patients, physicians, and team members.
  • EMR experience.
  • Strong computer literacy.

Nice To Haves

  • Bachelor's degree in healthcare, accounting, finance, nursing, or another related field is preferred.
  • Bilingual ability is a plus.

Responsibilities

  • Recruit, interview, and hire clerical and clinical staff.
  • Coach and develop staff while promoting teamwork.
  • Engage and motivate staff to achieve personal and organizational goals and objectives.
  • Analyze operational workflows across multiple departments to ensure efficiency and best practices.
  • Implement and ensure compliance with organizational policies and procedures.
  • Oversee the accuracy of coding, charge capture, and posting.
  • Maintain working knowledge of daily front- and back-office tasks.
  • Ensure clinical compliance with OSHA, HIPAA, and other state regulations.
  • Ensure staff and providers complete yearly educational requirements as directed by the Compliance department.
  • Ensure timely completion of payroll and human resources functions.
  • Participate in and attend monthly and quarterly management meetings.
  • Travel between ENTA offices for support purposes when required.
  • Assist patients with transferring from a wheelchair to an exam chair when necessary.

Benefits

  • Medical, dental, and vision coverage, effective the first day of the month after 60 days of employment.
  • Company-paid short-term disability, long-term disability, and life insurance, effective the first day of the month after one year of full-time employment.
  • 401(k), effective the first day of the month after one year of employment.
  • Six paid holidays, effective immediately.
  • PTO earned per pay period.
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