Medical Office Manager
About The Position
The Medical Office Manager oversees the administrative operations of a medical practice or healthcare facility, manages staff, and coordinates patient services to support an efficient, professional, organized, and patient-centered environment. The role involves planning and implementing office policies, complying with healthcare regulations, improving operational workflows, and serving as a liaison among medical staff, patients, and external vendors. The position also oversees scheduling, billing, patient records, financial activities, and supply inventory. It requires strong organizational, leadership, communication, analytical, and interpersonal skills, along with knowledge of medical billing, coding, insurance processes, EHR systems, and healthcare compliance.
Requirements
- Bachelor’s degree in Healthcare Administration, Business Management, or a related field.
- At least 3 years of experience in medical office management or healthcare administration.
- Strong knowledge of medical billing, coding, and insurance processes.
- Familiarity with electronic health record (EHR) systems and healthcare compliance regulations.
- Excellent organizational, communication, and leadership skills.
Nice To Haves
- Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE) credential.
- Experience with EHR software such as Epic, Cerner, or Meditech.
- Background managing multi-provider medical practices or specialty clinics.
- Advanced knowledge of healthcare laws and regulatory requirements.
- Proficiency in financial management and budgeting within a healthcare setting.
Responsibilities
- Manage daily administrative operations, including scheduling, billing, and patient records management.
- Supervise, train, and evaluate office staff to maintain strong performance and adherence to office policies.
- Ensure compliance with healthcare laws, regulations, accreditation standards, and HIPAA privacy rules.
- Coordinate with healthcare providers to optimize patient flow and service delivery.
- Oversee financial activities, including budgeting, billing, and insurance claims processing.
- Implement and maintain office procedures and protocols to improve efficiency and patient satisfaction.
- Serve as the primary point of contact for patients, staff, and external partners, resolving issues promptly.
- Monitor inventory and order medical and office supplies as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
