Medical Office Manager

HealthOp Solutions • Scottsdale, AZ

3d • Onsite

About The Position

A growing, patient-focused healthcare organization is seeking an experienced Medical Office Manager for its Glendale or Scottsdale, Arizona location. The role oversees daily operations, supports clinical and administrative teams, and helps maintain an efficient practice and positive patient experience. The manager leads front- and back-office workflows, staff, scheduling, billing, revenue cycle operations, compliance, and financial reporting. The position is on-site and full-time, with annual compensation of $60,000–$75,000, depending on experience (DOE).

Requirements

• At least 3 years of experience in medical office management or a comparable healthcare leadership role; the posting's final Requirements section separately states a minimum of 1 year of medical office management experience.
• Strong understanding of medical billing, insurance claims, coding, and revenue cycle management.
• Experience overseeing front-office operations, administrative staff, and clinical support teams.
• Working knowledge of Medicare, Medicaid, Workers' Compensation, and commercial insurance payer requirements.
• Experience with electronic health record (EHR) and practice management systems.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to manage competing priorities in a fast-paced healthcare environment.
• Detail-oriented, proactive, and committed to operational excellence and patient satisfaction.

Nice To Haves

• Previous experience in pain management, specialty medicine, or a multispecialty healthcare practice.
• Familiarity with eClinicalWorks (eCW) or NextGen Office EHR.
• Certified Medical Office Manager (CMOM) or Certified Professional Biller (CPB) designation.
• Experience improving billing processes, accounts receivable performance, and operational workflows.
• Demonstrated ability to lead teams, implement process improvements, and support organizational growth.

Responsibilities

• Oversee daily front- and back-office operations and workflows.
• Supervise, mentor, and support front desk personnel, medical assistants, billing specialists, and administrative staff.
• Manage patient scheduling, staffing coordination, and office productivity.
• Collaborate with healthcare providers and leadership to improve operational performance.
• Develop and implement policies and procedures to enhance efficiency and patient satisfaction.
• Address operational challenges and resolve patient or staff concerns professionally.
• Oversee insurance verification, prior authorizations, claims processing, and patient billing.
• Monitor billing accuracy, accounts receivable, collections, and reimbursement workflows.
• Submit, track, and manage insurance claims using electronic health record (EHR) and practice management systems.
• Resolve billing inquiries, payment discrepancies, and insurance claim denials.
• Ensure compliance with Medicare, Medicaid, Workers' Compensation, and commercial insurance requirements.
• Identify opportunities to improve revenue cycle efficiency and financial performance.
• Maintain compliance with HIPAA, OSHA, and applicable healthcare regulations.
• Prepare, analyze, and review operational and financial reports for leadership.
• Assist with provider credentialing and insurance contract renewals.
• Monitor key performance indicators related to billing, collections, patient satisfaction, and office productivity.
• Support process improvements that maintain accurate documentation and efficient administrative operations.

Benefits

• Standard benefits package
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed