Medical Office Associate I, Full Time, Days, 9am-5pm, AMG Colorectal Surgery, Summit, NJ
About The Position
The Medical Office Associate (Front Desk Receptionist) provides day-to-day operational support and high-quality customer service to patients. The role supports both the front and back office, including billing support, scheduling, coding, patient communication, and filing. This is a full-time, day-shift position with hours of 9 a.m. to 5 p.m. at AMG Colorectal Surgery in Summit, New Jersey. Atlantic Medical Group is a physician-led and physician-governed multispecialty group with more than 1,000 doctors, nurse practitioners, and physician assistants across over 300 locations in northern and central New Jersey and northeast Pennsylvania. Its mission is to deliver exceptional care while recognizing the unique needs of those it serves. Its vision is to achieve the best outcomes with patients at the center of a physician-led team, driven by service, innovation, and continuous learning.
Requirements
- High school diploma or equivalent.
Nice To Haves
- Associate degree in Medical Office Management, Business, or a related field.
- Three or more years of experience in a medical office environment or relevant area.
- Two or more years of administrative experience.
Responsibilities
- Interview patients to obtain case histories before appointments.
- Schedule and coordinate appointments.
- Accurately update and maintain patients' health records.
- Verify insurance coverage and assist the billing department with processing claims.
- Communicate test results to patients when directed by physicians or nursing professionals.
- Contact patients regarding appointments and answer billing questions.
- Assist patients with rescheduling appointments and other scheduling issues.
- Perform other related duties as assigned.
- Handle information confidentially and comply with HIPAA requirements.
Benefits
- Medical, dental, vision, and prescription coverage for team members working 22.5 hours per week or above.
- Life and AD&D insurance.
- Short-term and long-term disability coverage, with options to supplement.
- 403(b) retirement plan with employer match and additional non-elective contribution.
- PTO and paid sick leave.
- Tuition assistance, advancement opportunities, and academic advising.
- Parental, adoption, and surrogacy leave.
- Backup and on-site childcare.
- Well-being rewards.
- Employee Assistance Program (EAP).
- Fertility benefits and Healthy Pregnancy Program.
- Flexible spending and commuter accounts.
- Pet, home and auto, identity theft, and legal insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
