Medical Office Associate I, Full-Time, Days (Variable Shift), AMG Vascular Surgery- Morristown, NJ

Atlantic Health System•Morristown, NJ

5d•Onsite

About The Position

The Medical Office Associate provides day-to-day administrative and operational support in a medical practice while delivering high-quality customer service to patients. The role supports both front- and back-office operations, including scheduling, billing support, coding, patient communication, and filing. The position is based in the Morristown area and requires willingness to travel to other listed locations and work a flexible weekday schedule.

Requirements

High school diploma or equivalent.
Willingness to travel to Morristown, Bridgewater, Rockaway, Pompton Plains, and/or Clark locations.
Willingness to work a flexible schedule Monday through Friday, 7:45 a.m. to 5:30 p.m.

Nice To Haves

Associate's degree in medical office management, business, or a related field.
Three or more years of experience in a medical office environment or relevant area.
Two or more years of administrative experience.

Responsibilities

Interview patients and obtain case histories before appointments.
Schedule and coordinate appointments.
Accurately update and maintain patient health records.
Verify insurance coverage and assist the billing department with processing claims.
Obtain insurance referrals for patient appointments.
Contact patients regarding appointments and answer billing questions.
Assist patients with rescheduling appointments and other scheduling issues.
Triage phone calls in the practice call center.
Perform other related duties as assigned.
Maintain confidentiality and comply with HIPAA requirements.

Benefits

Medical, dental, vision, and prescription coverage for eligible team members working 22.5 hours per week or more.
Life and AD&D insurance.
Short-term and long-term disability, with options to supplement.
403(b) retirement plan with employer match and an additional non-elective contribution.
PTO and paid sick leave.
Tuition assistance, advancement opportunities, and academic advising.
Parental, adoption, and surrogacy leave.
Backup and on-site childcare.
Well-being rewards.
Employee Assistance Program (EAP).
Fertility benefits and Healthy Pregnancy Program.
Flexible spending and commuter accounts.
Pet, home, auto, identity theft, and legal insurance.