Medical Office Assistant - Occupational Medicine Owensboro - Travel

Owensboro Health•Owensboro, KY

6d•Onsite

About The Position

Responsible for a variety of clinical and administrative tasks related to patient registration, assessments, and scheduling while maintaining confidentiality, professionalism, and a high level of ethical behavior. Work emphasizes patient access and satisfaction, accuracy of information, and patient assistance. The position works under general supervision and requires critical thinking, decisive judgment, and the ability to take appropriate action in a stressful environment. The role supports Owensboro Health’s mission, vision, core commitments, and business interests, and requires adherence to organizational policies and procedures and a culture of compliance, safety, and high reliability. Specific duties may vary by department, and additional related duties may be assigned as needed.

Requirements

No prior work experience required.
High school diploma, GED, or higher preferred.
Valid driver's license and age 21 or older required upon hire.
Basic Life Support (BLS) certification as a Healthcare Provider required within 90 days of employment.
Critical thinking skills and decisive judgment.
Ability to work under general supervision, function in a stressful environment, and take appropriate action.
Ability to apply advanced skills and knowledge in the area of specialization.

Responsibilities

Schedules and reschedules appointments and diagnostic testing using computerized scheduling programs.
Collects and records vital signs; performs basic diagnostic procedures and specimen collection.
Monitors and communicates changes in patient condition and documents patient care provided.
Maintains medical equipment and supplies, including reordering, stocking, cleaning, and troubleshooting.
Accepts payments, co-pays, and other service fees during registration; may reconcile co-payments and cash receipts at the end of shifts.
Communicates with insurance companies, external agencies, patients, physicians, and team members; may communicate with referring facilities regarding patient transfers.
Arranges hospital admissions as appropriate.
Answers internal and external calls and handles requests for patient information in accordance with regulatory requirements and facility policies and procedures.
Maintains examination areas.
Performs patient registration and check-out, pre-certifications, pre-procedure instructions, and appointment confirmations.
Retrieves records for authorized persons and obtains properly executed release-of-information forms when necessary.
Files new and returned records, identifies and documents missing records, and enters information from various sources into computer databases.
Verifies computer-entered data using printouts or reports and corrects errors as required.
Prepares records for archival or destruction and initiates retrieval and return of archived records, following up on delays or problems.
Assists with patient assessments and treatments under the supervision of a physician, nurse practitioner, physician assistant, or nurse.
Greets patients and provides appropriate information.
Prepares patients for medical procedures as appropriate.
May perform order entry for standing orders only.
Supports the organization’s mission, vision, core commitments, and business interests; follows organizational policies and procedures and acts consistently with a culture of compliance, safety, and high reliability.