Medical Office Assistant - Occupational Medicine Owensboro - Travel

Owensboro Health • Owensboro, KY

8d

About The Position

The Medical Office Assistant performs clinical and administrative tasks related to patient registration, assessments, and scheduling. The role emphasizes patient access and satisfaction, accurate information, patient assistance, confidentiality, professionalism, and ethical conduct. The position works under general supervision and requires critical thinking, decisive judgment, and the ability to take appropriate action in a stressful environment. It applies advanced skills and knowledge in the area of specialization.

The assistant supports Owensboro Health’s mission, vision, core commitments, and business interests; follows organizational policies and procedures; and works in a manner consistent with compliance, safety, and a high-reliability culture. Specific duties may vary by department, and additional related duties may be assigned.

Requirements

• Valid driver's license and age 21 or older required upon hire.
• Basic Life Support (BLS) certification as a Healthcare Provider required within 90 days of employment.
• Critical thinking skills and decisive judgment.
• Ability to work in a stressful environment and take appropriate action.
• Ability to apply advanced skills and knowledge in the area of specialization.

Nice To Haves

• High school diploma, GED, or higher preferred.

Responsibilities

• Schedules and reschedules appointments and diagnostic testing using computerized scheduling programs.
• Collects and records vital signs; performs basic diagnostic procedures and specimen collection.
• Monitors and communicates changes in patient condition and documents patient care.
• Maintains equipment and medical supplies by reordering, stocking, cleaning, and troubleshooting.
• Accepts payments, co-pays, and other service fees during registration; may reconcile co-payments and cash receipts at the end of shifts.
• Communicates with insurance companies, external agencies, patients, physicians, and team members; may communicate with referring facilities about patient transfers.
• Arranges hospital admissions as appropriate.
• Answers internal and external calls and handles requests for patient information in accordance with regulatory requirements and facility policies.
• Maintains examination areas.
• Performs patient registration and check-out, pre-certifications, pre-procedure instructions, and appointment confirmations.
• Retrieves records for authorized persons and obtains properly executed release-of-information forms when necessary.
• Files new and returned records according to established systems and policies and identifies and documents missing records.
• Enters information from various sources into computer databases and checks printouts or reports for errors, correcting them as required.
• Locates and prepares records for archival or destruction, initiates retrieval and return of archived records, and follows up on retrieval delays or problems.
• Assists with patient assessments and treatments under the supervision of a physician, nurse practitioner, physician assistant, or nurse.
• Greets patients and provides appropriate information.
• Prepares patients for medical procedures as appropriate.
• May enter standing orders only.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED