Medical Office Assistant

Deaconess Health System•Evansville, IN

About The Position

The Medical Office Assistant is a welcoming point of contact for patients and supports a positive patient experience from the first phone call through the end of the visit. This role handles front-desk and administrative tasks, including appointment scheduling, maintaining patient information, processing payments, and assisting with daily needs. The position is part of a supportive team that values kindness, accuracy, and excellent patient care.

Requirements

  • Warm, professional communication skills and an interest in helping others.
  • Comfort using computers and learning new systems.
  • Organization, reliability, and the ability to juggle multiple tasks.
  • A calm, positive, and professional approach in a fast-paced environment.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Welcome and assist patients by phone and in person.
  • Schedule and reschedule appointments accurately.
  • Collect and update patient demographics, insurance information, and other important details.
  • Handle patient payments, post charges, and provide receipts.
  • Use computer systems while maintaining attention to detail.
  • Help with other tasks as needed.
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