Medical Office Assistant- Float

Southern Ohio Medical Center•Portsmouth, OH

13h

About The Position

The Medical Office Assistant works under the supervision of the Office Manager, Office Supervisor, and/or Family Health Center Manager. The role performs clerical duties related to patient registration, tracking and logging patient visits, and ensuring managed care patients have appropriate pre-certification or authorization before appointments. The Medical Office Assistant communicates effectively with others and performs other duties as assigned. This is a full-time position scheduled for 40 hours per week in the Medical Staff Services department. The role also supports coordination of patient care with other members of the health care team.

Requirements

High school diploma or successful completion of an equivalent high school exam.
BLS certification within 90 days of hire.

Nice To Haves

Medical office experience.
Computer experience.

Responsibilities

Register patients and update their information, including address and insurance changes.
Verify insurance eligibility by obtaining copies of insurance cards and ensuring registration forms are accurate.
Maintain knowledge of computer fields, including demographic and insurance screens, and insurance companies.
Answer multi-line phones and schedule appointments.
Collect patient payments and maintain a balanced cash drawer.
Schedule referrals and outpatient testing or procedures.
Register new patients referred to the office and contact referring providers with appointment information.
Verify insurance benefits and obtain required authorization and certification for appointments and procedures.
Register inpatients using billing census sheets.
Collaborate with the Physician Billing Department to resolve billing issues.
Assist in coordinating patient care with other members of the health care team.

Benefits

Competitive pay with quarterly market analysis.
Performance-based annual increase and bonus eligibility.
Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension).
Medical, dental, and vision coverage.
Medical and dependent care flexible spending accounts.
Earned Wage Access.
Paid Time Off bank with three annual sick days.
Life insurance and disability coverage.
Tuition and certification assistance.
Club LC discounted or free gym membership.
Employee discount and payroll deduction programs.
Other benefit offerings.