Medical Office Assistant - Float

One GI, LLC•Bartlett, TN
•Onsite

About The Position

Gastro One is seeking a full-time Medical Office Assistant to support patient care at its Bartlett, Tennessee location and other practice sites. The role works Monday through Friday, 8:30 a.m. to 5:00 p.m., with no nights or weekends. The assistant provides front-office and administrative support, helps patients navigate their visits, maintains accurate records, and may travel to other Gastro One locations. Reliable transportation is required.

Requirements

  • High school diploma or equivalent.
  • Basic Life Support (BLS) certification.
  • Ability to travel to other Gastro One locations.
  • Reliable transportation.

Nice To Haves

  • Knowledge of medical terminology.
  • Prior experience working in a front-office capacity.

Responsibilities

  • Greet patients and visitors, assess their needs, and direct them appropriately.
  • Answer the phone as needed.
  • Verify and enter patient demographic information in the EMR.
  • Check for necessary referrals.
  • Ensure appropriate forms are completed and signed, and assemble patient charts.
  • Schedule patients for office visits, procedures, X-rays, and other tests as requested.
  • Collect co-pays, deductibles, and balances at the time of the visit.
  • Confirm patient office visits and procedures scheduled for the next day.
  • Manage and update patient records.
  • Maintain the front desk and reception areas.
  • Travel to other practice sites and perform job duties there.

Benefits

  • Paid time off.
  • 401(k) plan with employer match.
  • Education reimbursement opportunities with annual support based on employment status.
  • Internal growth opportunities and training and development.
  • Health and supplemental benefits, with FSA and HSA options.
  • Referral bonus.
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