Medical Office Assistant - Float

One GI•Bartlett, TN
•Onsite

About The Position

Gastro One is seeking a full-time Medical Office Assistant to support patient care in Bartlett, Tennessee. The role works Monday through Friday, 8:30 a.m. to 5:00 p.m., with no nights or weekends. The assistant may travel to and perform duties at other Gastro One practice sites and must have reliable transportation. The position involves welcoming patients and visitors, supporting front-office operations, maintaining patient information and records, scheduling appointments and procedures, and collecting payments.

Requirements

  • High school diploma or equivalent.
  • Basic Life Support (BLS) certification.
  • Ability to float to other Gastro One locations.
  • Reliable transportation.

Nice To Haves

  • Knowledge of medical terminology.
  • Prior experience working in a front-office capacity.

Responsibilities

  • Greet patients and visitors, assess their needs, and direct them appropriately.
  • Answer the phone as needed.
  • Verify and enter patient demographic information in the EMR.
  • Check for necessary referrals.
  • Ensure appropriate forms are completed and signed, and assemble patient charts.
  • Schedule patients for office visits, procedures, X-rays, and other requested tests.
  • Collect co-pays, deductibles, and balances at the time of the visit.
  • Confirm patient office visits and procedures scheduled for the next day.
  • Manage and update patient records.
  • Maintain the front desk and reception areas.
  • Travel to other practice sites and perform job duties there.

Benefits

  • Paid time off.
  • 401(k) plan with employer match.
  • Education reimbursement opportunities.
  • Internal growth opportunities and training and development.
  • Health and supplemental benefits, with FSA and HSA options.
  • Referral bonus.
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