Medical Office Assistant - Float

One GI, LLC • Bartlett, TN

3d • Onsite

About The Position

Gastro One is seeking a full-time Medical Office Assistant to support patient success at its Bartlett, Tennessee location. This position works Monday through Friday, 8:30 a.m. to 5:00 p.m., with no nights or weekends. The role may require travel to and work at other Gastro One practice sites, and reliable transportation is required.

Gastro One is a team of gastroenterologists and allied health professionals providing care for digestive diseases. The organization says its work is powered by One GI®, a collaboration of clinical and business professionals focused on patients, and it values and promotes diversity and inclusion across the workforce.

The position supports patients and front-office operations, including greeting visitors, managing calls and records, scheduling appointments and procedures, and collecting payments. A high school diploma or equivalent and Basic Life Support (BLS) certification are required. Knowledge of medical terminology and prior front-office experience are preferred.

Requirements

• High school diploma or equivalent.
• Basic Life Support (BLS) certification.
• Ability to float to other Gastro One locations.
• Reliable transportation.

Nice To Haves

• Knowledge of medical terminology.
• Prior experience working in a front-office capacity.

Responsibilities

• Greet patients and visitors, assess their needs, and direct them appropriately.
• Answer phones as needed.
• Verify and/or enter patient demographic information in the EMR.
• Check for necessary referrals.
• Ensure appropriate forms are completed and signed, and assemble patient charts.
• Schedule patients for office visits, procedures, x-rays, and other tests as requested.
• Collect co-pays, deductibles, and balances at the time of the visit.
• Confirm patient office visits and procedures scheduled for the next day.
• Manage and update patient records.
• Maintain the front desk and reception areas.
• Travel to and perform job duties at other practice sites.

Benefits

• Paid time off.
• 401(k) plan with employer match.
• Education reimbursement opportunities, with annual support based on employment status.
• Internal growth opportunities, including training and development.
• Health and supplemental benefits, with FSA and HSA options.
• Referral bonus.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED