Medical Office Assistant Float

Deaconess Health System • Oakland City, IN

3d

About The Position

The Medical Office Assistant Float helps create a positive patient experience from the first phone call through the end of a visit. This role supports the practice by welcoming patients, managing appointments and patient information, processing payments, and assisting wherever needed. The work takes place in a supportive team environment that values kindness, accuracy, and patient care.

Requirements

• Warm, professional communication skills and an enjoyment of helping others.
• Comfort using computers and learning new systems.
• Strong organization, reliability, and ability to manage multiple tasks.
• Calm, positive, and professional approach in a fast-paced environment.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Welcome patients by phone and in person.
• Schedule and reschedule appointments accurately.
• Collect and update patient demographics, insurance information, and other important details.
• Handle patient payments, post charges, and provide receipts.
• Use computer systems while maintaining attention to detail.
• Provide support wherever needed as daily tasks vary.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED