Medical Office Assistant Float

Deaconess Health System•Jasper, IN

About The Position

The Medical Office Assistant Float helps create a positive patient experience, serving as a welcoming point of contact by phone and in person. The role supports front-office operations and may involve varied tasks as needed. Responsibilities include scheduling and rescheduling appointments, maintaining patient information, processing payments, and using computer systems accurately. The position is part of a supportive team focused on kindness, accuracy, and patient care.

Requirements

  • A warm, professional communicator who enjoys helping others.
  • Comfort with computers and learning new systems.
  • Organized, reliable, and able to juggle multiple tasks.
  • Calm, positive, and professional in a fast-paced environment.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Welcome patients by phone and in person.
  • Schedule and reschedule appointments accurately.
  • Collect and update patient demographics, insurance information, and other important details.
  • Handle patient payments, post charges, and provide receipts.
  • Use computer systems while maintaining attention to detail.
  • Provide support where needed as daily tasks vary.
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