Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Neurosurgery - FT Days 10 hr shifts

Northeast Georgia Medical Center•Buford, GA

About The Position

The Medical Office Assistant supports the Northeast Georgia Physicians Group Neurosurgery clinic by performing reception duties, maintaining clinical and financial records and medical records, and managing front-office inventory. The role helps ensure timely communication with patients and other physician practices, accurate patient registration and billing activity, and efficient handling of referrals and appointments. This is a full-time day position with 10-hour morning-to-afternoon shifts.

Requirements

High school diploma or GED.
Knowledge of and proficiency in using an electronic medical record (EMR) system.

Nice To Haves

Customer service or physician’s office experience.

Responsibilities

Screen and refer incoming calls and visitors to facilitate accurate, timely communication.
Obtain patient referrals as requested by physicians and process mail efficiently.
Schedule appointments for patient referrals at physicians’ request.
Log referrals according to established guidelines and post referral numbers to patient accounts when received from other physician practices.
Advise patients when referral numbers are needed, explain how to obtain them, and provide information about their referrals.
Open and distribute mail to appropriate personnel daily.
Enter accurate patient information into the EPIC system while maintaining acceptable registration error-rate parameters.
Balance daily audit journals.
Enter charges accurately.
Forward monthly reports to the Central Business Office in a timely manner.
Prepare daily deposits according to center procedures.
Update patient information with pertinent details as needed.
Arrange payment agreements when indicated.
Maintain front-office supply inventory as required.